Quick Info

FREE SHIPPING

Free shipping is only available in the continental US 48 and on orders of $99.00 or more (excluding shipping and taxes).


PRICE MATCHING

We will price match products to our discretion on matching products only. You must provide a quote form a distributor or link to product on distributors website. Price matching is not available against products sold on non-store sites such as (but not limited to) eBay, Amazon, Etsy, etc.. This is not a guarantee that we will match all competitors pricing on all products and may vary due to quantity and/or stock available.

SHIPPING CHEMICALS

All chemicals must be shipped via ground service and can only be shipped to the continental US 48. Only "Free Standard Shipping" or "UPS Ground" services are available for orders containing chemicals such as any activators or paints. When you select "Free Standard Shipping" as your shipping method, the orders will ship via UPS Surepost. UPS Surepost  shipments are shipped via UPS Ground to your local post office and your postal carrier will make the actual delivery to your address.

Canada & Mexico - Chemicals can be shipped via UPS Standard only.

We are unable to ship chemicals to any other international locations at this time. However, you can use a third party shipper that we will ship the product too and they will take care of the international shipping of the chemicals to you. You are responsible for all communication with the third party shipper and lining up your shipment with them, we do not schedule this service for you.

PRODUCT GUARANTEE

We guarantee all products from manufacturer defects. If a film you receive has a blemish/defect in the actual printing then we will replace it. We will also replace any damaged/defective film that is a result of shipping damage. We do not guarantee film damage/dip problems from user handling/error.

If you see a problem with the film then do not cut or use it as it may be needed for return to receive replacement product. Immediately take a photo and email it to use. Please include your order number with the email and photo(s).

support@hydrocreations.com

For more information about damaged products and returns/replacements, please see our return policy.